WHY IS MY TORCH SO HARD TO LIGHT?

FAQ: WHY IS MY TORCH SO HARD TO LIGHT?

This is a multi-dimensional question, with a few things to troubleshoot. When looking at a torch igniter that is not working, there are 3 components to consider:

1. Is there a spark?
2. Is there a flow of fuel?
3. What is the cleanliness of the torch tip and tube?

Most torches light better when the valve is just cracked open and there is a light gas flow. If your propane torch won’t light, take a look at the following steps for how to fix your torch.

TROUBLESHOOTING THE IGNITER

STEP 1: INSTANT ON/OFF OR AUTOMATIC IGNITION

1. Open the valve of your fuel cylinder
2. Unscrew the torch tip
3. Press igniter to see if there is a spark

If Yes: Replace tip and skip to Fuel

If No: Try the remaining troubleshooting steps, and if still no spark, Contact Customer Care at: 1-800-359-9678 or via email at [e-mail]

STEP 2: MANUAL IGNITION TORCHES

1. Open the valve of your fuel cylinder so there is a light flow of gas
2. Use a lighter or our Bernzomatic X405 Spark Lighter

TROUBLESHOOTING THE FUEL CYLINDER

1. The Black Safety Cap: Has it been removed prior to attaching your torch?
   *This should be removed prior to use
2. Does your cylinder have fuel in it?
3. Is your torch properly attached?
   *The torch should be lightly threaded on, and not over tightened
4. Is the valve open?
5. Are you using the correct fuel for your torch?

If all of these are true, proceed to Cleanliness.

TROUBLESHOOTING CLEANLINESS

STEP 1: UNSCREW THE TIP OF THE TORCH

1. Does the tip and tube appear to be free of debris?

If Yes: Contact Customer Care at: 1-800-359-9678 or via email at [e-mail] as this may be a larger issue such as a pressure fault.

If No: If there is debris in the tip and/or tube, this can easily be cleaned with either:

1. An Air Compressor: to simply blow the debris free of the tip and tube
2. Or with a soft pipe cleaner threaded through the tip and tube to gently clear debris
   *Using any other item such as a brush etc. will likely damage the ignition wires or the swirl fan inside some types of torches.